Causes of social phobia 

The exact cause of social phobia has not been conclusive. However, current research supports the idea that it is caused by a combination of environmental and genetic factors. A negative experience can lead to disorders like these:

libel

Family conflict

Sexual harassment

Physical disorders such as Serotonin imbalance can affect this condition, with Serotonin a brain chemical that helps regulate mood. (Structures in the brain that control fear responses and anxiety feelings or thoughts) can cause these disorders.

Treatment of social phobia

There are different types of treatment for social phobia. Treatment results vary. Some people only need one type of treatment. However, others may need more than one. The doctor may refer the patient to a mental health provider for treatment. From time to time a provider may recommend medications to treat symptoms.

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Treatment options for social phobia include:

Cognitive behavioral therapy

Exposure therapy

Group therapy

Avoiding caffeine

Get more sleep

However, if your friends find that they have symptoms of such symptoms. Should see a doctor for advice, it would be best.